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Frequently asked questions
You received your user name from us. If you user name is, for example, email@example.com, then you will use the following details for the mail server:
Incoming e-mail: mail.yourdomain.nl
Outgoing e-mail: mail.yourdomain.nl (authentication required)
In this case, you will change yourdomain.nl to your domain name. For example: mail.jdi.nl.
When the user name you received is not an e-mail address, but a name (for example 'yourusername'), you will use the following details for the mail server:
Incoming e-mail: pop3.jdi.nl
Outgoing e-mail: smtp.jdi.nl (authentication required)
In both cases, the information for the authentication is the same as that for incoming e-mail.
When you user name is, for example, firstname.lastname@example.org, then you use the following link: http://webmail.jouwdomein.nl/. When the user name you received is not an e-mail address, but a name (for example 'yourusername'), then you use the following link: https://webmail.jdi.nl/
You also have the option to set up your e-mail on all your devices using IMAP.
The POP3 server stores incoming e-mail messages until you retrieve your e-mail. At that moment, they are transferred to your computer. When you retrieve your e-mail, messages on the server are deleted.
With IMAP you can view and organize your messages directly on the e-mail server. The messages remain on the server until you delete the message. The advantage of this is that you can read your e-mail on all your devices.
JDI smart web applications recommends using IMAP so that you can read your e-mail on all your devices.
For outgoing e-mail, you need to set up an alternative gateway: 587.
KPN blocks the sending of e-mail other than their own server.